Contact with

Rasa Kiosk

Call Center

Saturday to Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 1:30 PM

Email Address

Tehran, First Square of Tehranpars, East Golbarg, corner of Keykhosravi Street, No. 34, Unit 2

Postal Code: 1651783161

Ahvaz, Golestan Highway, 22 Bahman Street, 22 Bahman Industrial Town, Fanavaran Street, No. 126

Postal Code: 6149683935

No. 7, Sanat 5 St., 22 Bahman Industrial Town, 22 Bahman St., Golestan Highway, Ahvaz, Iran

Postal Code: 6149683934

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Frequently Asked Questions (FAQ)

Answers to some of the most frequently asked questions from Rasa Kiosk customers

What is self‑service and which businesses can benefit from it?

Given the wide range of available solutions and kiosks, we recommend contacting Rasa experts to receive the most suitable option for your needs.

Which touch kiosk is suitable for my business?

Given the wide range of available solutions and kiosks, we recommend contacting Rasa experts to receive the most suitable option for your needs.

What conditions void the device warranty?

Physical damage or impact to the device, power fluctuations, using non‑original communication cables and adapters instead of the official ones, and any tampering or removal of the serial number will void the device warranty.

Adapters and cables are not covered by the warranty.

What are the maintenance conditions for digital kiosks?

Avoid placing the device in humid environments.
Do not put pressure on the device cables.
Make sure the device is connected to a surge protector.
Avoid using the device in direct sunlight.
Ensure proper grounding for the device.

What are the conditions for using a self‑service kiosk?

- Please use only the adapter provided by Rasa Company.
- When unplugging the AC power adapter, hold the connector housing to prevent the cable from being pulled.
- Avoid placing the power adapter near heating devices to prevent fire hazards or melting.

What are the conditions for cleaning the smart kiosk display?

The display screen should always be kept clean.
Avoid contact between the screen and rough or sharp objects.
Use a soft, slightly damp cloth to clean the display.
Do not spray glass cleaner or other cleaning liquids directly onto the screen.

Is it possible to install a card reader (POS device) on the web kiosk?

Yes, all Rasa touch kiosks support installing a POS (card reader) device.

Can the features of a digital kiosk be customized?

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Is it possible to manufacture touch kiosks with custom-designed enclosures?

What is the default operating system of the kiosks?

All Rasa kiosks can be supplied by default with Windows 10, Windows 11, or Android operating systems.

Can digital kiosks run on Android?

Do touch kiosks have printing capability?

‌Yes, but when choosing a touch kiosk, please pay attention to whether it supports printing and to the type of printer it uses.

How is the support service for Rasa digital kiosks provided?

Do Rasa kiosks have network connectivity?

Yes, kiosks can connect to a network or the internet via Wi‑Fi or LAN.

Commercial and Sales Department

You can contact Rasa Kiosk support every day from 8 AM to 6 PM.